United Airlines has pledged to step up its game on safety after a rash of unnerving episodes have passengers raising brows and questioning the airline's reliability. CEO Scott Kirby, in a recent memo to customers, affirmed the airline's commitment to safety following incidents that include detached plane parts and compromised windshields. Kirby declared, “Unfortunately, in the past few weeks, our airline has experienced a number of incidents that are reminders of the importance of safety,” as he addressed the string of mishaps that have afflicted the airline, as reported by The Seattle Times.

Further to the memo, Kirby stated the airline was to begin an extra day of training for pilots starting in May and to also introduce revised training for newly hired mechanics—moves that suggest United is taking rapid action to quickly counter any hint of systemic failure. “These incidents have our attention and have sharpened our focus," Kirby emphasized in statements obtained by ABC News and FOX 5 San Diego.

The CEO's outreach efforts come amid heightened scrutiny of airline safety in general, a concern inflamed in January when an Alaska Airlines Boeing 737 Max lost part of its panel midair. Although the incidents at United Airlines, such as window cracks and shed aircraft skin, may often fall below the public's alarm radar, these have drawn news coverage and social media attention due to their sequential nature.

While Kirby did not delve into specific details beyond the scheduled training enhancements, his message was clear: United Airlines is committed to not only review but to also learn from each recent incident to inform safety procedures going forward. It's a necessary assurance for customers and the airline industry, as the air carrier seeks to maneuver past these turbulent times and restore confidence in its safety practices.