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Published on January 23, 2024
Bay Area Transit Agencies Unveil Unified Signage and Wayfinding System to Enhance Commuter ExperienceSource: BART

Commuters in the Bay Area can look forward to a more streamlined travel experience as transit officials have kicked off a project aimed at unifying the region's transit maps and signs. A collaboration between local transit agencies and the Metropolitan Transportation Commission (MTC) has brought forward new design prototypes that are slated to be installed in key locations later this year, reports BART. These prototypes will be first seen at the El Cerrito del Norte BART station and, the Santa Rosa Transit Mall as well as the Santa Rosa SMART station.

The proposed signage system uses a simple three-color palette and easy-to-recognize icons for trains, buses, or ferries, they look to offer a cohesive identity that overshadows the logos of individual agencies. In an effort to cater to the digital age, a mobile-friendly website connected through QR codes at stations and terminals will provide up-to-date travel information, along with accessibility options such as audio descriptions and language translation.

An overwhelming majority of Bay Area residents supported a uniform approach to transit wayfinding, with more than 90 percent in favor according to a 2021 poll by MTC, securing a contract in 2022 with Applied Wayfinding Inc., they have brought forth a system that understands the pulse of diverse commuter needs. The firm has previously spearheaded similar initiatives in major cities such as London and Vancouver, states BART.

The color choice of the new signage aims to mirror the iconic natural features of the Bay Area, with golden yellow for its hills and sunshine, sky blue for the clear skies and dark blue to represent the waters, designed to resonate with residents and visitors alike, they can soon provide feedback on these freshly minted transit signs and digital tools once prototypes make their debut in Santa Rosa and El Cerrito. According to the said article, the design process was also significantly informed by over 1,000 local residents, including a spectrum of transit users and individuals with disabilities, ensuring that the new signage includes tactile and Braille elements to accommodate all users.

Officials are optimistic that the modernized and unified signage will enhance the overall transit experience in the Bay Area, offering a visual representation that not only guides but also celebrates the region's natural charm and spirit of inclusivity.