A Caribbean SuperCruise that never set sail has landed one Maryland music promoter in hot water. Maryland Attorney General Anthony Brown's office has filed a Statement of Charges against Capital Jazz and its owner, Clifford Hunte, accusing them of failing to refund at least 103 customers a combined $642,240 after canceling a March 2026 SuperCruise to the Caribbean. The Consumer Protection Division also says the company violated a June 2025 settlement that required refunds and the purchase of cancellation insurance. A contested hearing is set for July 21before the Maryland Office of Administrative Hearings.
What the attorney general alleges
The Attorney General's Consumer Protection Division says Capital Jazz promoted and sold tickets for the March SuperCruise, then canceled the trip and did not reimburse affected customers, according to FOX45. State officials say at least 103 consumers are owed $642,240 and warn that the tally could grow as more people come forward. “Capital Jazz made a commitment to Maryland consumers and broke it, and then they brazenly did it again,” Attorney General Brown said in a statement.
Earlier settlement and litigation
According to the new charges, Capital Jazz previously agreed to a June 26, 2025, settlement that required the promoter to return nearly $60,000 related to earlier canceled SuperCruises and to obtain cancellation insurance, per a press release from the Maryland Attorney General's Office. The company's history with refunds has already sparked civil litigation: a federal class-action complaint filed in 2022 accuses Capital Jazz of promising refunds after a past cancellation and then failing to follow through, according to Sauder Schelkopf.
State seeks restitution and fines
Coverage of the filing reports that the state is seeking restitution for consumers, a cease-and-desist order, and civil penalties that could reach up to $25,000 per violation, AOL reported. The administrative case is scheduled for a July 21, 2026, hearing before the Maryland Office of Administrative Hearings, where the Consumer Protection Division is expected to lay out its evidence and arguments.
What customers should do
Consumers who believe they are owed refunds are urged to contact the Attorney General’s Consumer Protection Division at 410-528-8662 and save booking records, confirmation emails, and any refund correspondence, according to the Attorney General's office. Plaintiffs and other ticket-holders have already documented repeated attempts to obtain refunds and trouble getting responses from the promoter, complicating chargeback and recovery efforts, according to Sauder Schelkopf.
