Phoenix/ Health & Lifestyle
AI Assisted Icon
Published on February 27, 2024
Cyber Siege Cripples Healthcare: Coast-to-Coast Chaos as UnitedHealth Subsidiary HackedSource: Optum

The recent cyberattack targeting Change Healthcare, a UnitedHealth subsidiary, demonstrates how vulnerable and interconnected the U.S. healthcare system is to digital threats, with hospitals and pharmacies from coast to coast reeling from the security breach; prescriptions are delayed, and there's worry about wider disruptions in the healthcare services, reported 12News and Chief Healthcare Executive.

Mizan Rahman, a computer security professor at Chandler-Gilbert Community College, conveyed in a statement how this latest cyber hack is just a slice of the invisible war waged against U.S. companies and asserted that nation-state-backed actors often hail from adversarial countries like China and Russia who may aim to steal intellectual property or simply wreak havoc; these comments amplify concerns amidst the ongoing scramble by pharmacies like Walgreens who are experiencing delays in reimbursements for prescription drugs, as per 12News.

On the front lines, hospitals fret over delayed surgical authorizations and treatments, a sentiment echoed by John Riggi of the American Hospital Association, who told Chief Healthcare Executive, "Hospitals and providers, physicians, may not get timely reimbursement from their insurers," and raised the specter of prolonged impacts to patient care if the technological paralysis extends.

Reflecting the enormity of the attack, even military hospitals are pinched, with the Naval Hospital at Camp Pendleton posting a notice about worldwide impact on military clinics and pharmacies, prioritizing urgent needs and shifting to manual prescription fillings - the domino effect of the attack that highlights a weakness in the sector's armory against cyber threats, a situation that has health systems diligently assessing their cyber incident response plans and weighing risks associated with staying connected to Optum's network, according to Chief Healthcare Executive.

While UnitedHealth Group moves to reassure stakeholders that UnitedHealthcare and Optum's system dodged the cyber bullet, there's no word on when normal operations shall resume.