In Fort Worth, Texas, a new chapter is opening for nonverbal communication in public spaces, as the Fort Worth Public Library now provides a low-tech innovation to bridge the language barrier, offering augmentative and alternative communication (AAC) boards to help patrons with limited verbal abilities express themselves. The introduction of these AAC boards, spearheaded by Kendra Frank, a local mother inspired by her nonverbal son, is not just a mere addition to the library's services, but a statement of inclusivity for the community.
According to a recent interview with City of Fort Worth, Frank shared her journey with her 4-year-old son Elliott who is autistic and has apraxia of speech which is a condition where a person struggles to speak even though they understand language, Frank's initiative named after her son, Elliott's Voice; these boards carry the potential to transform trips to the library into rich, engaging experiences for those often marginalized. "If you have a child with special needs, you don’t feel seen or heard," Frank said, "But with this, this little piece of inclusion has made all the libraries more inclusive than I’ve seen in other cities."
The simple printed guides, available in both English and Spanish, include a range of images, symbols, and words that make it possible for those who face communication challenges to interact and convey their needs, hopes, and interests. Regional library supervisor Jenny Dean, per the City of Fort Worth, highlighted the impact of these tools stating, "Communication boards help us connect with visitors who use few or no spoken words," and "These tools make it easier for all patrons — regardless of age, ability or language — to ask for help, express themselves and enjoy the library."
