Attorney General Michelle Henry is taking a Pittsburgh-area home contractor to court over allegations of shady business practices. In a lawsuit filed against Brothers All Around Service, LLC and its owner, John McDonald, Henry asserts that the Allegheny County company engaged in illegal contracts and failed to both complete work and issue refunds for consumers. According to the lawsuit, the company did not adhere to the guidelines of the Pennsylvania Unfair Trade Practices and Consumer Protection Law or the Home Improvement Consumer Protection Act (HICPA), as reported by the Pennsylvania Office of the Attorney General.

The Office of the Attorney General's action comes after multiple complaints from customers who had paid significant sums upfront only for their projects to remain unfinished. As per the release, these individuals were not only left with uncompleted work but were also ignored and, in some instances, had their calls actively blocked by the contractor when they sought updates. "This home improvement company demanded, and took, large upfront payments from customers, then failed to complete the work and had the audacity to actively avoid consumers who called for status updates," Henry mentioned in a statement.

Furthermore, the suit filed by Deputy Attorney General Francesca Miller-Surman in Allegheny County Court of Common Pleas aims to have the court declare Brothers All Around Service and McDonald in violation of the Consumer Protection Law and the HICPA.