Residents in Green Tree are grappling with disruptions following a massive water main break that began cascading water onto streets in the early morning hours. The break occurred around 2 a.m. near the intersection of Western Avenue and Glencoe Avenue, according to reports by WTAE. The inundation from the ruptured line has led to interruptions in water service and advisories for affected customers.
Allegheny County 911 confirmed that crews responded to the incident since 2:01 a.m. to manage the situation. The break not only interrupted water supply but resulted in significant damage, leaving a sizable hole in the road that has drawn attention to the infrastructure's vulnerabilities. There's no initial word on the number of customers affected by this service outage, as reported by WPXI.
Pennsylvania American Water has been at the forefront of addressing the crisis, sending out an urgent notification to residents in the vicinity. They have cautioned that the repair efforts are anticipated to extend for roughly 10 hours. The utility also warned customers that they may experience issues, including discolored or cloudy water, low pressure, or a complete lack of service as remedial actions are underway.
Customers are advised to follow guidance from Pennsylvania American Water regarding water usage once the service returns. If a resident's water is discolored, they should "run the cold water taps only at the lowest level of the house for about three to five minutes until the water runs clear," as per instructions shared by Pennsylvania American Water on WPXI.
