The City of Tacoma has officially switched its email system to the domain @tacoma.gov as of yesterday. The move is part of an effort to streamline digital communications and comes concurrently with the launch of a revamped city website. According to an announcement posted by the City, the transition is immediate and aims to improve accessibility, digital security, and the overall user experience.
While Tacoma Public Library and Tacoma Venues & Events have been excluded from this change, maintaining their previous email configurations, all other city emails will now end with the sleeker @tacoma.gov suffix. Migrating towards a more unified digital presence, the City assures that communication will not be disrupted. As reported by Tacoma's official website, "Emails sent to both the old @cityoftacoma.org and new @tacoma.gov addresses will continue to be delivered without interruption."
The website overhaul intersects with the email update, representing a push toward better service. Sporting new features and a design focused on user-friendliness, the city's new digital front is accessible at tacoma.gov. "These updates reflect the City’s commitment to enhancing accessibility, usability, and digital security for all users," the City of Tacoma expounds.
If residents need help or have inquiries, the Tacoma FIRST 311 Customer Support Center is up and running, ready to take calls. Just dialing 311 within city limits or reaching out at (253) 591-5000 from elsewhere, they can assist you with any issues related to the City of Tacoma. With a "Make A Request" option available on the city's website, tacoma.gov/311, the City seems dedicated to keeping its citizens connected and heard, despite the change in how one might reach them over email.
