If you've got a heart for service and a cool head in emergencies, the Raleigh-Wake Emergency Communications Center might just have your number. They've recently rolled out the call for new trainees, so if you're in the Raleigh area and looking to embark on a career in emergency response, this could be your shot. The academy is set to start on September 25, and it offers 12 to 14 weeks of hands-on training with a starting salary of $45,323, no prior experience necessary. Interested folks can get the full scoop and apply at raleighnc.gov/safety/news/apply-911-training-academy.
What’s the process look like? It's straightforward enough: submit your application by July 6 before the stroke of midnight, and if your initial application passes muster, you'll be put through the CritiCall assessment. This isn’t just any test—it's purpose-built to measure the skills a telecommunicator needs in the heat of the moment. From data entry to spelling and reading comprehension, the test's got it covered. Successful applicants will go on to a virtual panel interview, after passing the skills test which is required for all candidates, as per the City of Raleigh.
The job isn't for the faint-of-heart. Answering 911 and non-emergency calls, gathering vital information, and punching it into the Computer-Aided Dispatch system are just a few of the core responsibilities. Why join? The center pitches the job as a chance to serve over 1.2 million residents in Raleigh and Wake County. Not to mention, it's an opportunity to gain invaluable skills in a field that's only growing in demand—a worthwhile vocation with the promise of career growth and a support system of dedicated professionals by your side.
For those wanting a closer look into the 911 Training Academy, virtual information sessions are on offer. The ECC will be hosting these sessions through Microsoft Teams on the dates listed, ready to give potential applicants the rundown on what the academy entails.
