New York City

Lonely New York Seniors Turn To Talking Robots For Company

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Published on March 09, 2026
Lonely New York Seniors Turn To Talking Robots For CompanySource: Unsplash/ Alex Knight

Across New York, small voice responsive robots are quietly taking up space on seniors' kitchen tables and nightstands, becoming chatty new roommates with the state's blessing. The tabletop devices, known as ElliQ, check in with users, suggest activities and place video calls, and many older New Yorkers say the machines have quickly turned into part of their daily routine.

State program and rollout

The initiative is run through the New York State Office for the Aging in partnership with Intuition Robotics. According to AP News, the office has deployed roughly 750 of about 900 units it acquired for the pilot. Local bulletins and state reporting indicate that over the last two years, the effort has placed several hundred robots in homes across the state.

Early results show high engagement

Outcome data from the New York State Office for the Aging (NYSOFA) show unexpectedly heavy use and large self reported gains among participants. The engagement summary reports a roughly 95% reduction in loneliness and finds active users interacting with ElliQ about 37 times per day for roughly 23 minutes daily. Those usage and outcome numbers are detailed in NYSOFA, which also documents group events and wellness programming offered through the platform.

How ElliQ works

Intuition Robotics describes ElliQ as a proactive companion that starts conversations, nudges users toward wellness goals, delivers reminders and suggests activities instead of just waiting for voice commands. The company says the device can host community events and remembers user preferences, capabilities outlined in a public release on PR Newswire. The maker also notes on the product site ElliQ that the system is not a medical device and does not automatically summon emergency services, instead prompting users to contact caregivers or other trusted contacts when something seems wrong.

Who pays and who qualifies

The New York State Office for the Aging is providing ElliQ at no cost to eligible older adults through local Area Agencies on Aging. A state flyer for the program explains that devices require electricity and a stable Wi Fi connection and are currently available in English only. Eligibility details are listed in a program flyer from NYSOFA. Outside of the state funded giveaway, consumer pricing and subscription models vary. Media accounts describe different start up and monthly fees for people who buy the system directly, including reporting by the New York Post.

Experts urge caution

Researchers and aging advocates say robot companions like ElliQ can be a real boost for many older adults but warn they are not a magic fix for social isolation. Reporting on the New York pilot has noted mixed reactions and raised the concern that an artificial companion could, for some users, reduce the drive to seek human contact. For background and a range of perspectives on those risks and benefits, see coverage from WAMC.

How to get one

Distribution and signups run through county Area Agencies on Aging. Intuition Robotics and NYSOFA provide onboarding guides and forms for local case managers who match devices with clients. For a step by step toolkit and contact resources, see the NYSOFA and ElliQ toolkit hosted by ElliQ.

Bottom line

State and county documents show strong demand and confirm that hundreds of devices are already sitting in New Yorkers' homes, with public testimony and local reports describing roughly 900 units placed so far and ongoing interest from people on waitlists. The evidence to date suggests ElliQ can serve as a useful, heavily used supplement for some older adults, while experts continue to stress that it should complement human services and community programs, not replace them.