A Rocklin senior was talked into withdrawing all of her money after a caller posing as Wells Fargo claimed her account had been hit by fraud. The scammer then arranged for the cash to be placed in a box for a courier pickup, according to police.
How The Rocklin Impersonation Scam Unfolded
In a Tuesday alert, the Rocklin Police Department said the elderly resident received a call from someone impersonating Wells Fargo and was told to go to the bank and withdraw all her funds. The caller then instructed her to put the cash in a box so a courier could collect it, though police did not disclose the amount involved or say whether the pickup was completed.
Wells Fargo's fraud guidance warns that scammers may pose as bank employees, create a fake emergency and ask victims to mail cash or send a courier to their home. The bank advises customers to pause, verify the claim through a trusted number and speak with a banker or someone they trust before moving money.
Bank Impersonation Scams Are Draining Older Adults
The Rocklin warning fits a broader pattern: The Federal Trade Commission said people reported losing $3.5 billion to imposter scams in 2025, with bank impersonators generating nearly $1 billion in reported losses. The agency says scammers often use urgent claims about suspicious account activity to convince people to move money “to protect it,” when the transfer actually sends it to the criminals.
A similar California courier case was reported by Hoodline in February, when deputies said an elderly Santa Barbara County resident handed over $25,000 after callers posing as federal officials claimed her personal information had been compromised. Deputies intervened when the scammers allegedly tried to arrange a second $25,000 pickup.
What Rocklin Residents Should Do
Rocklin police are urging residents to hang up on unexpected callers and contact the supposed bank or agency through a phone number or website they independently verify. Caller ID is not proof that a call is legitimate, since scammers can spoof financial institutions and government entities.
Anyone who may have been targeted should contact Rocklin Police non-emergency dispatch at (916) 625-5400 and notify their bank immediately. Fraud can also be reported through the FTC's fraud-reporting portal, which asks consumers to document what happened and how the scammer made contact.
