Baltimore/ Retail & Industry
Published on February 24, 2020
Hot job skills: Customer service representatives in demand in BaltimorePhoto: Blake Wisz/Unsplash

Baltimore is seeing strong demand for customer service representatives' skills. Employers in the industry posted 226 new jobs over the past week and 860 in the last month, more than for any other job category in the area, according to ZipRecruiter, a leading online employment marketplace.

The position of customer service representative also came in sixth in terms of local employers adding new jobs by occupation. In the past month, 50 companies listed open jobs for Baltimore-based workers in the industry.

Jobs posted in the past month in the area also included customer relations representatives, brand ambassadors, managers and marketing coordinators.

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