In the city's recent nod to exceptional municipal work, Glenn Howell has snagged the accolade of Employee of the Month for December 2023. Howell's commitment to his new position as ROW Inspector/Technician within the Capital Projects/Engineering Department didn't go unnoticed, as the city's announcement detailed his swift mastery of the computer system for permits in the public right-of-way, and his hand in streamlining processes for customers.
Howell's contributions didn't just end with getting up to speed on tech—the public servant has made waves by developing a new program to overhaul street maintenance efficiency. In essence, this new initiative has relieved Public Works of dealing with ROW cuts, which, according to the city's release, "allows them to fully focus on street maintenance." The serendipitous benefit of this move also aids Building Inspectors by scaffolding support for Engineering inspections—filling an operational chasm with gusto.
Commended for being an "integral part" of the team, Howell's proactive approach in his nascent role was highlighted. His ability to adapt and effect change has seemingly lifted the burden from other departments, allowing a more concentrated effort on maintaining the quality of city streets, which is no small feat given the often thankless task of public infrastructure management.
His endeavors, particularly in drafting a new ordinance, and forms, and creating a customer-centric webpage didn't just tick boxes—they provided a blueprint for a more informed public interaction. This has brought a level of transparency and efficiency to a department that operates in the background but is foundational to the workings of urban life, therefore it's Howell's "willingness to go above and beyond" that's garnered him the spotlight this time around, as his colleagues can now "fully focus on street maintenance," while he shores up the administrative side of things.
