Austinites who depend on the city's online infrastructure for permits, inspections, and fee payments will need to mark their calendars for a brief service interruption. The City of Austin is gearing up to roll out a freshly retooled Austin Build and Connect Portal (AB+C), scheduled to go live on August 12. This platform serves as a key resource for local community members and businesses alike when handling official permitting processes.
However, in order to transition to this sleeker, more secure version of the AB+C portal, there will be a scheduled downtime. Beginning at 8 a.m. on Thursday, August 8, and extending through 7 a.m. on Monday, August 12, the portal will be unreachable. In a statement, the City of Austin has recommended that users should either wrap up their necessary tasks before the shutdown on August 8 or hold off until service resumes post-upgrade on August 12.
Notably, the update promises to keep all AB+C user profiles, contact information, records, and billing details intact. To ease this digital makeover, an image preview of the updated portal interface is being provided, offering users an opportunity to acquaint themselves with the upcoming changes. Furthermore, the new system retains the same login procedures, ensuring a seamless transition for returning users.
For those in the midst of pressing city dealings, city departments pledge to provide support during this online intermission. Additional resources and information regarding support will be made available on the AB+C Portal's website closer to the scheduled maintenance window. For more nuanced information about application submission, making payments, or scheduling inspections, the City urges customers to get in touch with the appropriate department.
The City has expressed gratitude for its residents' patience as it hones vital municipal tools and services, ensuring a robust digital environment for Austin's thriving community. To learn more about the upcoming changes, interested parties can visit the City of Austin's official announcement at the City of Austin's news release.
