Battling bitter cold and snow, the Elizabethton Water Resources Department worked tirelessly to quickly restore water service after three water main breaks on Tuesday, thrusting employees into an unwelcome shower and shin-deep in frigid conditions. The breaks were said to happen in the Milligan area, near the Exxon on East Elk Avenue, and equidistant between Elizabethton High School and Ingles, as reported by the City of Elizabethton.

Temperatures swung drastically, an ordeal which according to Water Resources General Manager Jonathan Pleasant was to blame for the pipes' failure. In response to the incident at Exxon, an immediate precautionary boil water alert was put into place to ensure public safety. However, demonstrating steadfast service to the community, the alert was able to be lifted by Wednesday afternoon following confirmatory testing that came back clear, as reported by the City of Elizabethton.

The team, who would have preferred to spend the snowy evening in the warmth of home, didn't hesitate to stand firm in the face of bone-chilling work. "As always they put their customers first to make sure that water service could be restored as quickly as possible," stated the City of Elizabethton report about the diligent crew.

Such a response underlines what is locally known as the "Elizabethton way"; a testament to the department's dedication to the people they serve, as per the City of Elizabethton During such events, residents can look to the department to to thoroughly ensure their water is safe and their lives can return to normalcy as swiftly as possible.