The Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA) is conducting an accreditation assessment for Durham's Emergency 911 Center from June 13 to 21, inviting public comment on their performance. This evaluation is a significant part of a recurring four-year cycle where the center's adherence to high standards in policies, management, and operational support is scrutinized. The City of Durham's local government reported the news, noting that the input from community members is an integral aspect of this process.
Accreditation by CALEA since 2009, the Durham Emergency Communications Center is facing this audit to verify compliance with some 208 standards, which is no small feat. Observing these standards involves meticulous data collection and analysis, fostering leadership and accountability, which echoes the center’s commitment to professional excellence in public safety. In an engagement with the assessment, community members have the opportunity, to share their perspectives on the center's capabilities, by reaching out directly to CALEA with either online commentary or written correspondence.
Director Randy Beeman, who helms the center, expressed pride in the center's history of accreditation, regarding it as a validation of the team's professionalism and skill. "The accreditation is a testament to the hard work, training, dedication, and professionalism of the men and women who work in our Center supporting all of our public safety agencies in Durham," Beeman said in a statement obtained by the City of Durham's news alert. He further stressed the significance of maintaining these rigorous standards as a demonstration of the center's devotion to delivering exemplary public safety services.
The public is also invited to contribute their comments about the Durham Emergency Communications Center through an online submission process or via mail to CALEA’s headquarters. The input from the community will inform part of the re-accreditation judgment. For those wanting to express their views by letter, they should be addressed to in writing to CALEA, 13575 Heathcote Boulevard, Suite 320, Gainesville, VA 20155.
