Upper Arlington is reaching out to its residents to participate in an important feedback initiative. The city has announced that its 2025 Community Survey, which is key to gauging public opinion on various city services and developments, is now to include the opinions of the broader community. A local market research firm, Illuminology, has spearheaded the process and has already collected statistically significant data from a group of 1,500 randomly selected households.
For those who weren't randomly selected, the city is providing an opportunity for their voices to be heard. The online version of the survey is available starting today, June 30, and will remain open until July 13. It's an opportunity for residents to conveniently provide their input on various topics, including the quality of life in Upper Arlington, their satisfaction with city services, and perceptions of the city's challenges. In a statement released on upperarlingtonoh.gov, officials emphasized the importance of this feedback for improving and tailoring city functions.
The primary objective of this survey is to gather feedback that will inform City Council decisions, particularly as they prepare to review the 2026 budget. Critical areas of interest in the survey include the City's Capital Improvement Program and the recent economic development activities. City departments are particularly interested in gauging customer satisfaction with their services and identifying potential areas for improvement. This large-scale community consultation will gather invaluable perspectives directly from residents, informing future initiatives and services.
After the survey closes, Illuminology is set to present the findings to the City Council in the fall. Residents are encouraged to participate in the survey not only to have their opinions heard but also to help shape the future direction of Upper Arlington. For those seeking more information or with questions regarding the survey, they are encouraged to reach out to Emma Speight, Community Affairs Director, at 614-583-5045 or via email at [email protected], as stated on the city's announcement.
