Raleigh-Durham

North Carolina Health Department Partners with Talkspace to Offer Free Virtual Mental Health Services for Justice-Impacted Teens

AI Assisted Icon
Published on July 30, 2025
North Carolina Health Department Partners with Talkspace to Offer Free Virtual Mental Health Services for Justice-Impacted TeensSource: Unsplash/ Dylan Ferreira

In an innovative move to support justice-impacted teenagers, the North Carolina Department of Health and Human Services has teamed up with Talkspace, aiming to offer free mental health services through a virtual therapy platform. This collaboration could make strides in improving the psychological well-being of young people aged 13 to 17, who have crossed paths with the legal system, according to a release from the NCDHHS.

As the data from North Carolina paints a concerning picture, revealing that all youth in development centers have been diagnosed with mental health issues, over half of them are also battling substance use disorders. The consequences of such findings suggest an increased likelihood of further trauma, potential adult criminality, lowered academic achievements, and employment challenges. Dev Sangvai, NC Health and Human Services Secretary, highlights the criticality of this initiative, stating, "There is an urgent need for youth-focused solutions to help young people involved in the justice system get the care they need so they can thrive in their homes and communities," in a statement provided by the NCDHHS.

The two-year Talkspace project aims to reach up to 20,000 affected individuals, offering services not only to those with direct judicial encounters but also to victims of crime, and youth with family members who have been incarcerated. Engagement with Talkspace is streamlined; teenagers can readily access therapy services by downloading the app or visiting the website and utilizing a referral keyword from authorized partners like court counselors or local youth advocacy organizations. The platform affords young users with text, audio, and video-based therapy opportunities around the clock, with self-directed activities also available.

Kelly Crosbie, NCDHHS Director of the Division of Mental Health, Developmental Disabilities and Substance Use Services, emphasizes the importance of accessibility and cultural sensitivity in therapy. "Increasing access to treatment is critical for justice-involved youth. Tele-mental health does this by meeting youth and families where they are and allows for immediate therapy from culturally responsive providers in a comfortable format," Crosbie explains, as per the release. The utilization of "asynchronous" therapy, differing from traditional therapy, provides the flexibility of communicating without the need for scheduled appointments, enabling users to participate at their convenience, as per the NCDHHS.

The partnership with Talkspace is part of a broader mission by the NCDHHS to revolutionize mental healthcare access throughout North Carolina, backed by an $835 million investment, details of which are elaborated in their white paper. Dr. Jon Cohen, CEO of Talkspace, expresses pride in the initiative, stating, "This collaboration marks a meaningful expansion of our work with youth—reaching them in a new context, at a critical moment, and reinforcing our commitment to equitable care for all," according to the NCDHHS official announcement. Talkspace continues to extend its virtual behavioral health services with therapy for individuals, teens, couples, and even psychiatric treatment and medication management for adults.