Phoenix

Arizona Department of Corrections to Implement Updated Inmate Phone Call Protocols for Enhanced Security

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Published on November 09, 2025
Arizona Department of Corrections to Implement Updated Inmate Phone Call Protocols for Enhanced SecuritySource: Unsplash / {Adria Berrocal Forcada}

In a recent development from the Arizona Department of Corrections, Rehabilitation & Reentry (ADCRR), a statement dated November 7th indicates a tightening of protocols surrounding inmate phone calls. According to the announcement, these forthcoming changes aim to strengthen the safety and compliance within the correctional facilities of Arizona, with updates expected to affect phone call procedures for the incarcerated.

Under the revised system, inmates will be restricted to calling a list of pre-approved contacts, capped at 20 persons found on their visitation list. These modifications are said to bolster the operations and ensure public safety, while the Department Order (DO) 915 "Inmate Phone Calls" will still allow for specific "special circumstance" calls. The updates will also involve the reestablishment of the Personal Allowed Number (PAN) list, which dictates which inmates are permitted to call.

While the specific date for the implementation of these measures has yet to be announced, the ADCRR has pledged to share further details via its website and directly to the inmate population in due course. Communication between inmates and their families is recognized as crucial by the Department, yet these steps are deemed essential for enhancing the overall framework that upholds the institutions' security and governance.

All prisoner calls, according to the announcement, will continue to be subjected to monitoring and recording in the institution's adherence to existing legislation. ADCRR acknowledges the need to balance familial connections with institutional integrity and public welfare. The Department has expressed appreciation for cooperation as it moves to reinforce the safety protocols within its correctional systems, pledging transparency about the upcoming measures.