The Department of Human Services (DHS) has issued a warning about a potential scam targeting Supplemental Nutrition Assistance Program (SNAP) beneficiaries. According to a report published by DHS, a small number of recipients have reported receiving suspicious automated text messages and voicemails which could be attempts at fraud. Notably, these messages are not in line with the established communication practices of the department.
Only three individuals have reported the incident so far, but DHS is proactively reaching out to warn the public to remain vigilant. As per a statement made by DHS, they clarified that they do "not send out text messages or voicemails such as these" and that these automated messages should be considered suspicious. The nature of these messages is to quickly scam before the receiver has the chance to properly scrutinize the message's authenticity.
The exact content of the text messages remains undisclosed, but DHS has firmly stated that any such contact via text or voicemail should be disregarded as the department does not distribute automated messages of this kind. To ensure that no beneficiary is wrongly misled, DHS is asking those who have received similar messages to contact them through their official channels.
Anyone with concerns or questions is encouraged to directly reach out to DHS for support. For queries or to report suspicious activity, recipients should call the Public Assistance Toll Free Information Line at 1-855-643-1643 or email DHS at [email protected].
