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Kannapolis Riders Fume As City Council Axes Lifeline Bus Route

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Published on April 29, 2026
Kannapolis Riders Fume As City Council Axes Lifeline Bus RouteSource: Unsplash/ ALEXANDRE LALLEMAND

Kannapolis bus riders woke up this week to find out one of their key lifelines is on the chopping block. City Council has signed off on a plan to scale back fixed-route service in the Concord–Kannapolis network starting in July, with the Brown route set to vanish and other lines facing possible trims. Seniors and low‑income workers who rely on predictable, low‑cost buses are now scrambling for a plan B.

Council vote and riders' reaction

At a recent council meeting, members backed a move that would eliminate the Brown bus line, which currently hits the Kannapolis Amtrak station and the post office on Dale Earnhardt Boulevard. Regulars say losing it will hurt.

“We need that brown route,” 76‑year‑old Patricia Reid told reporters, explaining that she no longer drives and depends on the bus to get around. Other riders said rideshare trips from their homes to common destinations run about $25 to $30 a pop, compared with the cost of a monthly bus pass. The gap is not small. As reported by WBTV.

Officials respond: tweaks, not chaos

City leaders insist they are not gutting public transit, just trying to keep it financially sustainable. They say they backed away from deeper cuts after hearing from riders at public meetings.

City Manager Wilmer Melton told local reporters the goal is to keep buses serving essential stops, then adjust routes rather than simply abandon riders. The council approved a resolution to carry out a broader strategic transit plan, and staff are now finalizing exactly how the system will be redrawn. The new setup is expected to take effect in July. As reported by WSOC.

Budget math and the microtransit pitch

Council members framed the move as a way to rein in what Kannapolis pays to keep Rider Transit running. Under the plan, the city’s share of the operating budget would drop from roughly 35 percent of current costs to about 21 percent.

At the same meeting, officials floated a shift over the next three years toward on‑demand, Uber‑style service to replace some fixed routes, pitching it as more flexible and cost‑effective. Those numbers and the transition timeline were laid out during the council discussion. As reported by WBTV.

What Rider Transit is — and who stands to lose

Rider Transit runs the shared Concord–Kannapolis bus system and lists the Brown route as one of its fixed lines on system maps and schedules. As city leaders look to cut their contribution, that map is about to shrink. As documented by Rider Transit.

Regional coverage has noted that Kannapolis is aiming for a significant reduction in its Rider Transit funding as part of a broader belt‑tightening effort, with transit now squarely in the middle of the city’s budget debate. As reported by WFAE.

What’s next for riders

With the changes penciled in for July, riders and advocates say they plan to keep packing council chambers and public hearings, pushing for options that do not mean long walks along busy roads or shelling out for pricey rideshares.

City staff say they will continue refining the plan, including testing on‑demand services, and will release a final route map before July so people can see exactly what is staying and what is going. More public comment and at least one more round of council review are expected before officials lock in the last list of stops. As reported by WSOC.