Cleveland

Cleveland Renters Wade Through Raw Sewage, Demand Answers From City

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Published on May 27, 2026
Cleveland Renters Wade Through Raw Sewage, Demand Answers From CitySource: Google Street View

Raw sewage surged back into a Cleveland apartment on Tuesday, flooding the unit with foul, contaminated water and triggering an urgent scramble to clean up. The mess, captured on video by a resident, is now fueling pointed questions about who pays for the damage and how quickly the city will step in.

Resident Video and Local Report

The video, shared with a local television station, shows sewage bubbling up from bathroom fixtures and spreading across the floor, according to Cleveland 19 News. The station posted the clip Tuesday afternoon and said it had contacted city officials for answers, and for now that footage remains the clearest on-the-ground look at what tenants were dealing with.

What City Officials Advise

The city’s Division of Water Pollution Control tells residents to call (216) 664-2513 to request an inspection so crews can figure out whether a backup is coming from the public sewer main or from a line on private property, a distinction that determines who is on the hook for repair costs, according to Cleveland Water Pollution Control. The department also urges residents to notify WPC before bringing in a private plumber, a step that can help avoid shelling out for work the city might otherwise handle.

Why Sewers Back Up

Sewer backups are often traced to clogged lines, aging or collapsed pipes, or storm-driven combined-sewer overflows that push the system past its limits, as outlined by Northeast Ohio Regional Sewer District. The district’s storage-tunnel network, built under Project Clean Lake, is intended to cut down on those overflows that have previously sent untreated water into streets, beaches and, in the worst cases, private properties.

Tenant Rights and Landlord Responsibilities

Under Ohio Revised Code Section 5321.04, landlords are required to “make all repairs and do whatever is reasonably necessary to put and keep the premises in a fit and habitable condition.” Tenants who see belongings damaged by sewage intrusion are advised to document what happened, notify their landlord in writing and consider reaching out to housing or legal-aid organizations if repairs stall.

What Tenants Can Do Now

For renters dealing with a backup, the immediate to-do list starts with photographs and video of the damage, saving receipts for cleanup supplies or temporary lodging, and keeping a written log of calls, emails and notices. Tenant advocates such as COHHIO and Cleveland Housing Court can walk residents through local options for seeking repairs or filing complaints if conditions do not improve.