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Costco And Amazon Shoppers Get Jolt as Panasonic Pulls Shock-Risk Toaster Ovens

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Published on July 17, 2026
Costco And Amazon Shoppers Get Jolt as Panasonic Pulls Shock-Risk Toaster OvensSource: U.S. Consumer Product Safety Commission

That shiny Panasonic FlashXpress toaster oven on your counter might need an unscheduled timeout. Panasonic is recalling its FlashXpress NB-G200 electric toaster ovens after federal regulators warned that the power cord may not be properly insulated, creating a risk of electric shock or fire. Anyone who bought one from Amazon, Costco or Panasonic's online store is being told to unplug it immediately and request a refund.

What Was Recalled And How Many Were Sold

The recall covers all Panasonic Electric Toaster Ovens with Model No. NB-G200 - about 11,480 units sold in the U.S. and roughly 2,184 sold in Canada. The ovens were available online at Amazon.com, Costco.com and Panasonic.com from October 2024 through April 2026 for about $170.

The U.S. Consumer Product Safety Commission posted the recall on July 16, 2026, under recall number 26-618.

Canada Models And Timing

Health Canada reports that the affected FlashXpress units in Canada include model NB-G205S, and that the U.S. product plate may read NB-G200SVA. Shoppers are advised to confirm the exact model number on the nameplate on the back of the oven.

Canadian regulators say about 2,184 units were sold in Canada and, as of mid-June, there had been no reports of injury. Health Canada has a country-specific breakdown posted on Health Canada.

What Can Go Wrong

Regulators say the problem comes down to the cord's insulation. A protective fiberglass sleeve may not fully cover the power cord, which could expose wiring and create an electric shock or fire hazard.

Panasonic and U.S. regulators have received reports that several units have tripped circuit breakers or outlets and one report of a unit that simply stopped working. So far, no fires or injuries have been reported. The CPSC is advising consumers to unplug affected toaster ovens and keep them that way until they have contacted the company.

How To Get A Refund

Panasonic says customers should stop using the recalled ovens and contact the company for a full refund. Return instructions and a refund claim form are available on Panasonic.

The company has also set up a toll-free line at 1-888-943-2391 (8 a.m. to 5 p.m. ET, Monday through Friday) and an email address at [email protected] to handle claims. If you bought the oven from a third-party seller, keeping your proof of purchase handy should help speed up the process.

Product Background

The NB-G200 is Panasonic's stainless steel FlashXpress anniversary model, introduced in late 2024 and marketed as a fast, even-cooking countertop oven using double infrared heating. Panasonic noted that the NB-G200 carried a suggested price near $170 and was sold through several online retailers. That product history helps explain why the recall is drawing attention from shoppers who recently picked up new countertop ovens.

If you suspect your oven is part of the recall, check the model number on the back, unplug the unit and follow Panasonic's refund instructions. Hold on to your receipts or order confirmations if you plan to request a refund, and do not try to repair or resell the product yourself. Regulators are reminding retailers and individual sellers that recalled products must be removed from sale while the recall is in effect.