Kalamazoo County Deploys AI Assistant 'Ava' to Manage Non-Emergency Call Volume, Aiding Dispatchers Amid Staff Shortages
The AI system named Ava is launched in Kalamazoo County to handle non-emergency calls and help dispatchers focus on emergencies, enhancing efficiency without replacing human staff.
Michigan AG Nessel Calls for Greater Accountability of Utility Companies Following Auditing Flaws and Outage Issues
Michigan AG Dana Nessel calls for increased accountability and affordability from utility companies following a critical audit on power restoration times, emphasizing the need for concrete action.
Michigan Senate Concludes Historic 29-Hour Session with Flurry of Bills Sent to Governor Whitmer Amid Political Strife
The Michigan Senate held a record 29-hour session, approving multiple bills before a GOP-led House transition. The session was marked by partisan tension and a focus on issues like gun safety and hate crime legislation.
Detroit City Offices to Close for Holidays, Essential Services Remain Unaffected
Most City of Detroit offices will close from Dec. 24 to Jan. 2, excluding essential services. Trash collection is delayed by a day after holidays, and parking meters won’t be enforced from Dec. 23 to Jan. 1, except for Residential Zones.












