In Clackamas County, a beacon of hope shines for those entangled in the grips of housing insecurity, thanks to the efforts of the Coordinated Housing Access (CHA) program. Designed to serve as the one-stop-shop for all the county's housing resources, CHA has been steadfast in its mission, aiding an impressive 12,458 souls in 2023 alone. In the words of CHA Supervisor Lauren Decker, the organization aims swiftly to navigate individuals through the once daunting labyrinth of applications and bureaucracy—a godsend during times of distress.
The CHA isn't just about streamlining the process; it's about literally answering the call live, from 8 a.m. to 8 p.m., every day without fail. Catering to diverse needs, assessments are available across all languages and formats, in person or otherwise. In a heartening testimony revealed by the Clackamas County News, resident Sherry—who faced homelessness and a crippling back injury—recalled support so dedicated that it featured CHA's own Eric calling her "every day for 30 days" and then continuing to check in weekly even after she found housing.
What makes CHA stand out is its unique approach to problem-solving known as homelessness diversion. It is through this strengths-based counseling method that they've been able to dramatically impact the homeless services continuum in the county, by stepping in early to prevent homelessness from taking root. As Lauren Decker highlights, the program prides itself on its attentive listening skills, asking the crucial question, "what do you feel would help you?" Whether it be a doctor's appointment, drug treatment, or temporary rent assistance, CHA is there to extend a lifeline, according to the Clackamas County News.
Diversity and equity take center stage in CHA's services, ensuring that all county residents, particularly those of color and individuals with disabilities—who often face a disproportionate share of the housing crisis—are given due regard. Striving for sensitivity and accessibility, the CHA assessment is thoroughly evaluated by individuals of color and those sporting diverse backgrounds to guarantee cultural resonance, per a video shared by Clackamas County News.
