Detroit

Nearly 57,000 Michigan Medicine Patients Notified of Data Breach Following Cyberattack

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Published on July 23, 2024
Nearly 57,000 Michigan Medicine Patients Notified of Data Breach Following CyberattackSource: Google Street View

Michigan Medicine, the healthcare system serving the University of Michigan, has experienced a cyberattack, resulting in the potential exposure of personal health information for nearly 57,000 patients. Detected between May 23 and May 29, the breach involved unauthorized access to three employee email accounts, which were swiftly disabled to prevent further exploitation, as detailed by ClickOnDetroit.

The healthcare provider has assured that this incident was not connected to the previous week's Crowdstrike outage, which affected a range of other operations globally. Following a detailed inquiry into the security lapse, Michigan Medicine professed that while obtaining patient health information appeared not to be the attacker's main objective, the potential for data theft could not be discounted, according to a WILX report. The resulting stance deemed all affected emails as presumed compromised, prompting a rigorous examination to ascertain if sensitive patient data was indeed at risk.

After a thorough review, some of the compromised correspondence was found to contain sensitive personal information, including names, medical record numbers, addresses, dates of birth, and insurance details, vital for payment and billing purposes, as described in the reports by WILX. The exact nature of the data involved varied from patient to patient based on the specific email or document.

Notices containing information on the breach have been dispatched to the relevant patients and their guarantors, beginning on July 19, as confirmed by Bridge Michigan. Patients who are concerned yet have not received a letter were urged to contact the toll-free Michigan Medicine Assistance Line at 1-888-409-7484, available Monday through Friday, from 9 a.m. to 9 p.m. EDT, a precaution that seemed to underscore the gravity of the situation. Despite having several protective measures in place, Michigan Medicine expressed its commitment to re-evaluating and potentially enhancing these defenses to prevent future incidents.