Innovation in Seattle's public transportation takes another stride with the launch of the Metro Flex service in the Delridge and South Park neighborhoods. Funded by the Seattle Transit Measure (STM), a voter-approved initiative from 2020, the new on-demand service will begin on July 22, according to the Seattle Department of Transportation.

Prioritizing areas for service expansion was based, on an equity analysis targeting neighborhoods where transit options were limited. King County Executive Dow Constantine expressed excitement for the launch, stating, "With Metro Flex, we’re fine-tuning our transportation network with more options for more communities across King County." Meanwhile, significant bus service enhancements are scheduled to take effect on Routes 60 and 125 starting September 14, with Route 60 getting over 3,000 additional operational hours annually, and Route 125 set to operate every day of the week, adding 26 bus trips on Sundays, as detailed by the Seattle Department of Transportation.

Metro Flex is not an isolated venture but an extension of the existing network that includes key locations such as Chief Sealth High School, Duwamish Longhouse, and South Seattle College. The service costs just $2.75 per ride, equivalent to conventional Metro bus fare, and accepts all King County Metro fare options including ORCA LIFT and free rides for youth under 18.

To utilize the Flex service, riders download the Metro Flex app, select a pickup location, and may share their ride with other passengers. Special accommodations for riders with mobility needs are factored into the service, bolstering inclusivity. "This innovative, on-demand service offers convenient transportation choices, fostering stronger community connections and supporting sustainable lifestyles," Metro General Manager Michelle Allison said, as stated by the Seattle Department of Transportation, underscoring the collaborative effort to bring Metro Flex to fruition.