
At Charlotte Firehouse 27, a special bond has formed between firefighter Matthew Wiatrowski, who moved from New York, and Phoenix, a 3 1/2-year-old Goldendoodle therapy dog. This pair is central to the Charlotte Fire Department's K9 Therapy Program, which provides emotional support to both firefighters and the community.
Firefighter Matthew Wiatrowski, with over 16 years of experience, moved to Charlotte, bringing a deep family history in fire service. The Charlotte Fire Department's K9 Therapy Program, part of the Health and Safety Division, was launched to protect the mental health of those facing daily danger and trauma. Wiatrowski knows mental strain can be a silent and deadly issue, according to the City of Charlotte.
Phoenix, now part of the department, brings hope with her playful grin and wagging tail, helping heal unseen emotional wounds. "I was in a deep depression, and if it wasn't for her, I probably wouldn't be here right now," Wiatrowski told City of Charlotte. The K9 Therapy Program, supported by clinical evidence, has proven effective in reducing anxiety, stress, and even blood pressure, especially for those dealing with trauma.
Charlotte Fire Chief Reginald Johnson sees the K9 Therapy Program as a crucial way to address the "intense challenges" faced by the team. He believes therapy dogs like Phoenix help ease the emotional burden carried by firefighters. These dogs play a key role in both supporting department members and reaching out to the community. "Our K9 program provides comfort and support to those under pressure," Chief Johnson said in a statement to the City of Charlotte.
Wiatrowski has faced personal struggles, including the loss of his children, depression, and alcoholism. Phoenix has inspired him to become a strong advocate for mental health in his field. He urges his fellow firefighters to address mental health issues early, saying, "Try to take care of it as soon as you possibly can," according to City of Charlotte.









