
Residents of Helotes have been put on high alert as scammers, impersonating Helotes Police Department officers, strike with a new phone scam designed to pilfer personal information. The con artists leverage the community's trust in law enforcement, goading locals into revealing sensitive data like credit card and banking details over the phone.
In response to these nefarious activities, a warning statement from the Helotes Police Department advises the community to steadfastly protect their personal information and confirms that no legitimate police officer will ever request such data during a phone call. "Under no circumstances should you ever share your credit card, bank account, or other sensitive information over the phone," the statement, which was released on the official City of Helotes website, emphasized, pinpointing that such requests are unmistakable indicators of fraud.
Following the instincts seems to be the best line of defense. The Helotes PD advises the citizens on the City's website;: "If something about the call feels off or seems suspicious, trust your gut." These scammers are known for their persuasive tactics, but recognizing and acting upon any inkling of doubt can prevent the compromise of one's safety and privacy.
Helotes officials urge residents to act promptly and safeguard themselves by immediately disconnecting any call that feels sketchy, and to report such incidents to the Helotes Police Department at their non-emergency number, (210) 695-2500. By reporting, residents can aid the police in their broader effort to clamp down on these malicious scam attempts, protecting the wider community.
The overarching message is clear: residents should remain informed and vigilant to avoid falling prey to these scams. Sharing information with peers is crucial - thereby enhancing the community's collective awareness and defense against these deceptive acts. In uncertain times, when the ring of a phone call could be a siren's song leading to one's personal information being plundered, an axiom holds true, that it's "better to be safe than sorry," according to the City of Helotes.









