KFC is shaking things up in Central Florida, launching an overhaul of 16 restaurants in the Orlando area with a fresh focus on streamlined menus, tech-savvy ordering options, and a modernized aesthetic. This new "KFC Original" prototype is proffering not only the chain's traditional menu items but also introducing Original Recipe Tenders, finger-friendly dipping sauces, and cool frozen beverages to beat the Florida heat, as reported by West Orlando News.
Under the revamp, customers can look forward to navigating digital menu boards—an upgrade from the standard in most locations—and placing orders via interactive digital kiosks. The goal is to ease customer selection and improve the kitchen's flow with upgraded tech-like kitchen display systems for more accurate order fulfillment. According to West Orlando News, "the overall updated menu is designed to enable faster service and increased order accuracy."
The ambiance of KFC outlets is changing too, with improved décor elements including Colonel-themed chairs and "Stay Original" branding splashed throughout the interiors. Following suit are KFC team members, dressed up in new uniforms with inspiration from the staff. These updates come alongside improved drive-thru services boasting simplified menu boards for stress-free ordering from the comfort of your car.
The reboot is more than cosmetic. KFC's numbers show significant strides, with service speeds revving up by 30 percent, order accuracy climbing by 60 percent, and guest satisfaction jumping 41 percent, as Nation's Restaurant News reported. "A streamlined, signature menu plus new modern restaurant technology equals a better team member and guest experience," KFC U.S. President Tarun Lal stated, signaling higher-quality service on the horizon for chicken enthusiasts.
Orlando residents can now head to any of the revamped KFC locations to experience the new-look KFC, complete with a sonic backdrop of contemporary classics remixed, pulling together the brand's "Stay Original" mantra while customers savor their chicken.
