Snohomish County is on the fast track to operational efficiency, thanks to a robust partnership with the University of Washington's Industrial and Systems Engineering Department. A team of industrious Huskies, aptly named "The Snohuskies," have concluded their 2023-2024 Capstone Project—a venture that promises to shave $40,785 annually off the county's expenses, all while streamlining their document scanning systems.
The collaboration, unfolding as part chronicle of progress, part testament to innovation, has yielded methodologies to increase in-house scanning throughput, sparing neither document quality nor employee contentment—in the words of Viggo Forde, Snohomish County's IT Director and CIO, this union of academia and civic service has brought forth "innovative solutions that benefit our county operations and ultimately our residents," as Snohomish County announced. The Snohuskies have reimagined workflows with a color-coded scheme, reorganized the “Box Island” for enhanced project tracking, and implemented what's been coined as a "Living Document" for real-time project updates.
Concrete results are already visible; José Matthews, the Enterprise Data Management Division Manager, observed a striking 33% drop in box retrieval times and a noteworthy 60% fall in error rates for specific scanning tasks, as revealed in a Snohomish County report. Such changes are not merely numbers on a spreadsheet but a dramatic restructuring in the bones of government operation—efficiency where once there was delay, clarity instead of obfuscation.
This symbiotic endeavor had students like Faliha Amjad, who is part of the Snohuskies quartet, roll up their sleeves to ensure their theories manifested as bona fide improvements within the county's digital spine, and as Amjad relayed in the county statement, such impactful work fills them with pride, knowing the community will reap the benefits. Their mentor, Professor Patty Buchanan, speaks to this dual advantage; these projects offer students a playground for their knowledge and provide the county with the fruit of their burgeoning expertise—here, academia doesn't just ponder problems but partners with cities to solve them.
As Snohomish County and the University of Washington continue to align their ambitions, their partnership sails forward, a beacon for how public entities and educational institutions can assemble, shoulder to shoulder, to tackle the everyday toils that govern our shared spaces and services. With the UW Industry Capstone Program steadfast in bridging theory with application, the students who emerge from these experiences carry with them not just a diploma, but the satisfaction of having etched their mark on the world outside the classroom.