The City of West Palm Beach is set to roll out a redesigned website, aiming to present residents and visitors with a more efficient, transparent, and easy-to-use portal to city resources. The new site, developed in collaboration between the Mayor's Office of Communications, IT, and Granicus, boasts a sleek mobile-responsive design, ADA compliance, and improved search capabilities. According to a city news release, the official launch date for the overhauled website is Thursday, August 15.

The upgraded digital experience is meant to reflect the growth of West Palm Beach, with Mayor Keith A. James stating, "I'm pleased to officially announce the City's new and high-performing website that will make it easier for residents and visitors to find information and resources." In a push to make online services confidently navigable, the mayor guarantees that the central information can be located with two clicks or less, said the Mayor, in a released CBS12 statement.

Features of the forthcoming website include an interactive landing page with a video banner, main navigational buttons directly connecting to popular pages, and a new "GovDelivery" system to keep the public informed on pertinent news updates. As Mayor James told CBS12 News, the initiative is a part of his vision to enhance engagement, uphold transparency, and improve communication and marketing efforts for the city.

During the short transitional period on the morning of the launch, those seeking to explore the new features may find the website unavailable temporarily. With an emphasis on the accessibility of colors, layout, and content, the website's compliance with ADA standards is a clear indication of the city's commitment to ensure no resident is left behind, according to the Mayor's office, which is managed by the Mayor's Office of Communications.

Once live, the updated site will provide functionalities like quick access to bill payment, permit requests, and public safety information, among other services. The City encourages residents to sign up for the Mayor's Insider Newsletter come August 15 to stay updated on the latest City news and happenings, guiding locals and travelers alike as they navigate the rich tapestry of West Palm Beach's governmental landscape.