
The Metro's "TAP-to-Exit" program, an initiative originally piloted on the B line's North Hollywood station to combat fare evasion and enhance safety, has extended to include the E line's Downtown Santa Monica station as of Tuesday, KTLA reports. The program's expansion follows a notably successful run that saw a 40% reduction in crime along the B line stations, as per data from the Metro Transit Watch app.
In the wake of the program's success, the strategy is taking root across the metro system. "We found that 90% of the people that come on to the system to commit a crime do not have valid fare or do not have a TAP card," Metro Senior Manager for System Security and Law Enforcement Carlos Rico said in a statement obtained by KTLA. With the program moving to the Santa Monica station, the focus is on maintaining a secure environment and ensuring all passengers are onboard in more ways than one.
An encouraging number of Metro users have expressed their approval of the program's effectiveness. Responses from over 100 passengers surveyed at the North Hollywood station revealed a sweeping sentiment of increased safety, with 91 percent acknowledging the stations felt cleaner, and 86 percent testifying to a heightened sense of security, according to ABC7. Such statistics convey not just numeric values but a community's bolstered confidence in their daily commutes.
The "TAP-to-Exit" program, while a new layer in Los Angeles' Metro system, is a practice familiar to global transit systems and has been deployed effectively elsewhere, including BART and WMATA, as informed by Metro's own website. Metro is coupling the program with heightened security measures such as added personnel and improved technological surveillance to foster a sense of uninterrupted safety throughout its transit network.
Over 25,000 multilingual brochures have been distributed, and Metro Ambassadors have been deployed in an educational capacity prior to the enforcement phase beginning September 10. The Metro urges passengers to comply with the TAP-to-Exit program before the date to avoid potential citations for fare evasion. The initiative is part of a broader ambition to enhance the mobility and security of the transit system for the nearly one million passengers it serves daily.









