Rumpke Waste and Recycling recently confirmed that they are addressing a "cyber security incident," although they believe no customer payment information was compromised. As per their strategies to resolve this matter, a Rumpke spokesperson stated, "Rumpke is aware of a cyber security incident. The information security of our employees and customers is and has always been extremely important to us." The spokesperson further added, "At this time, we do not believe any customer payment information or payment processing systems have been impacted." WLWT reported this statement.
The Cincinnati-based company has taken immediate steps to address the situation, partnering with forensics experts to thoroughly probe into what has readily occurred. As mentioned by a spokesperson, according to the WLWT, "Rumpke is diligently working with forensics experts to investigate this incident," a commitment that underscores the gravity they place on safeguarding their operational integrity. Consequentially, their proactive response signifies an attempt to investigate and thoroughly understand the essence of the disruption. The company assured that there will be no impact on the trash and recycling services they provide across the Greater Cincinnati area, as stated in reports from FOX19.
Rumpke has not disclosed the specifics of the cyber security incident, including the potential source and the extent of any data access or loss. However, the company was transparent in its efforts to keep affected parties informed, promising to "provide notifications and resources to anyone impacted by the security issue," according to a statement obtained by the WCPO. Their response's deliberate pacing and structure stand witness to their systematic approach toward resolving the issue and maintaining transparency with stakeholders.
