Residents in Port Charlotte who plan to visit the Utilities Department's customer service center on November 6 should take note of its scheduled closure. According to an announcement by Charlotte County, both the service phones and customer payment center will be closed for a few hours midday, specifically from 10:30 a.m. to 1:30 p.m., affecting those wishing to make in-person inquiries or payments.
For those still needing to manage their utility bills during the closure, the county has provided alternative solutions, ensuring there's no disruption in the ability for residents to settle their accounts – you can still easily pay your bill or access electronic billing services available on the official Charlotte County website by selecting Utilities under Departments. Additionally, payments by phone are still an option at the standard number provided, 941-764-4300, despite the physical service center being temporarily closed.
The Utilities Department has confirmed that standby staff will be available for emergencies. To report a utility emergency, call customer service at 941-764-4300.
