The quest for understanding and justice continues for the family of Pauline Diaz, who vanished without trace after leaving her job at a Texas H-E-B 14 years ago. The family has not waned in their efforts to keep Diaz's case in the public eye, offering a substantial reward for information that may lead to her whereabouts. "Me and my sister have worked very hard to keep her case open," Juanita Diaz, Pauline's daughter, told KSAT.

On December 7, 2010, Diaz was last seen leaving her job at the grocery store on Goliad Road and Southeast Military Drive, and her truck was discovered a short distance away near her estranged husband's home in Floresville. The next day, she was supposed to obtain a restraining order against her husband, but such plans never materialized. "We never made it there," her other daughter Paula Martinez told INC. "Dec. 7, right after she was leaving the parking lot, that was it, the last place she was seen alive."

To this day, tips still flow into the Bexar County Sheriff’s Office, buoyed by the billboards Juanita and Paula have erected featuring their missing mother's photograph and a plea for information. "The billboard has brought a tip, and it has been forwarded to the Bexar County Sheriff’s Office recently," Paula said in a statement obtained by KSAT. The hope is that one of these tips will finally provide the answers they desperately seek.

Yet for the Diaz family, closure remains an elusive prospect, with the sisters harboring different conceptions of what it means to find peace in their mother's absence. For Paula, it means an endless journey: "Closure for me will be the day I die," she stated to INC. "I’m never going to be done grieving her."

Juanita holds onto a flicker of hope: "To me, closure is that she’s alive and she does come back," she expressed to KSAT. "But if she’s gone and someone’s done away with her, we will never get closure." For those with any relevant information, BCSO encourages them to come forward and contact them at 210-335-TIPS.