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Published on December 11, 2024
Montgomery County Warns of Rising USPS "Smishing" Scams, Offers Consumer Protection TipsSource: Montgomery County Government

The Montgomery County Office of Consumer Protection (OCP) is sounding the alarm on a wave of deceiving text message schemes, cleverly disguised as communications from the U.S. Postal Service (USPS). These fraudulent messages are a bid by scammers to swipe personal and financial info from unsuspecting consumers through a ploy known as "smishing," according to a recent advisory.

Here's the scam breakdown: Individuals receive a text message masquerading as the USPS notifying them about an issue with a package delivery. The message usually contains a link that urges the recipient to "resolve" the issue, but it actually directs them to a fake website designed to steal sensitive information. By mimicking trusted organizations, these scammers expertly exploit consumer trust and create a false sense of urgency, potentially luring them into their traps.

To address this, the OCP has provided simple advice on how to avoid smishing scams. First off, steer clear of clicking on any links popping up in unsolicited text messages. If there's ever a doubt about a delivery, take a moment to reach out to the shipping company's official customer service or check their website directly—don't rely on the suspicious message's word. Be cautious with your personal information; a trustworthy company won't ask for your details via text or email. If you're expecting a package, check the order and delivery status directly on the retailer's website to avoid phishing scams. If you receive a suspicious message, forward it to 7726 (SPAM) to alert your carrier, notify the legitimate shipping company, and then delete the text.

"Scammers are preying on consumers because of the rise in package deliveries, especially during the holidays," warned OCP Director Eric Friedman, as noted by the county's press release. This uptick in scam activity suggests an urgent need for awareness and precautionary measures from the public. To get ahead in the know-how of safe shopping and the prevention of smishing scams during the festive season, you might want to tune into "Safe and Smart Holiday Shopping," an episode from OCP's podcast designed to school you on staying safe.

For additional resources or if you need to report a consumer complaint, the OCP extends a hand at their Rockville office, or you can reach out via MC 311 or 240-777-0311. More info can also be found on their website. And for real-time updates and tips follow OCP on their socials, links to which are available via their website.