
Cobb County residents are currently dealing with a server outage that has disrupted multiple government services, following unscheduled maintenance due to detected "unusual activity" on a server. According to FOX 5 Atlanta, the outage is causing delays in online services and email communications throughout this week. Officials have admitted to still not having a clear timeline for a full recovery of the affected systems.
The county's Information Technology Services workers had to quickly shut down multiple servers to mitigate potential risks when the unusual activity was detected last Friday. This has significantly prolonged the expected span of service disruptions, as noted by 11Alive. Despite the setback, county departments, including the court system minus some filing systems and non-cash payment services, remain operational, and the phone system is reportedly working as usual.
Residents with pending cases may need to contact the courts directly to update case statuses, as the outage has affected the electronic filing systems. For those requiring to schedule building inspections, the advice is to bypass the online system altogether and call the Community Development Department directly at (770) 528-2060. Not all services are impacted, however, as the county website, bill payment services, and main phone system are up and running. For assistance, Cobb County residents are encouraged to reach out to the call center at (770) 528-1000 or shoot an email at [email protected].
Officials are working to restore the affected servers, and there is no indication that any private information was compromised during the incident. The process of restoring the disrupted services is ongoing, and county spokespeople have not provided a clear timeline for when services will be fully restored. While the situation has caused inconvenience, no definitive answer has been given regarding the restoration date, as per FOX 5 Atlanta.