The DC Attorney General, Brian L. Schwalb, has issued a Consumer Alert about predatory practices in home solar system sales. High-pressure sales tactics are expected to rise as federal tax credits for residential solar systems end in 2025. Salespeople are targeting Wards 4, 5, 7, and 8, focusing on homeowners with limited budgets, seniors, and those who are not native English speakers, according to the Office of the Attorney General.
"District residents should be on high alert that some home solar system companies use misleading, high-pressure sales tactics to get them to sign predatory contracts," Schwalb said in a statement. He added that while solar panels can be a good investment for some, they often involve long-term financial commitments. Homeowners may face years of loan repayments and might not always see the expected savings on their energy bills. In some cases, failing to keep up with payments could put their homes at risk, as reported by the Office of the Attorney General.
The home solar system market involves three main players: the salesperson, the installer or contractor, and the loan provider. Salespeople often contact homeowners and work with loan companies so that financing and installation are ready once a contract is signed. Homeowners without cash may take out a loan to pay for the system. It is important to know the total cost, expected energy savings, and what happens if loan payments are missed. The DC Attorney General’s Office says people should report aggressive sales or questionable contracts to the Office of Consumer Protection, as stated by the Office of the Attorney General.
