As crime rates on Houston's transportation systems come under scrutiny, city leaders and METRO Police are stepping up their efforts to ensure rider safety. In a recent Public Safety Committee meeting, officials reported a substantial increase in ridership, approaching pre-pandemic figures, with nearly 75 million people using public transport this fiscal year, according to KHOU.
Chief Ban Tien of METRO Police outlined the department's strategies, informed by the department's complete staffing of approximately 200 frontline officers. Satellite police stations, heightened officer visibility on train platforms, and outreach programs for homeless riders were among the initiatives announced. In a statement obtained by KHOU, Tien remarked, "We have on a monthly basis been taking guns off the street from criminals, on a regular basis. I can only imagine the number of crimes we’ve prevented."
The recent committee meeting also highlighted the role of METRO's Specialized CARE Unit, which engages with the homeless population that often seeks refuge within the transit system. CW39 reported that the CARE Unit has increased its outreach activities by 63% between November 2024 and April 2025. "MPD data showed that from November 2024 to April 2025, the CARE Unit increased its outreach activities by 63%, and during this period, 98% of the contacts with individuals were initiated by the team," detailed the CW39 news article.
With the FIFA World Cup on the horizon, the emphasis on public safety has never been more critical for Houston. Tien acknowledged the approaching influx of visitors and the need for continued focus on training, technology, and transparency in securing the transit system. According to a report by CW39, METRO Police have reported a reduction in major crimes, with an incidence rate of approximately 1 per 193,122 riders from October 2023 to September 2024, compared to the previous year's 460 major crimes reported.
As METRO prepares for the international spotlight, Tien and his team remain focused on cultivating a secure environment for residents and visitors alike. Collaboration with local police, Harris County Sheriff's Office, and federal agencies will continue to be integral in their approach to transit safety, as Houston gears up to host the world's largest soccer event in 2026.
