Charlotte County residents trying to contact the Utilities Department by phone are currently experiencing issues. A technical problem with the customer service line at 941-764-4300 is causing dropped calls, affecting customers seeking assistance.
Customers can send their inquiries by email to [email protected]. Email is being provided as an alternative while the phone line issues are being addressed. In the meantime, residents seeking information about Paymentus, including frequently asked questions, can visit the Charlotte County website. The Utilities Department has made online resources available to provide information on billing and payment.
According to Charlotte County, the Utilities Department has not provided a timeline for when phone service will be fully restored. For more information, contact Stu Gooden at [email protected].
