In a tech hiccup that’s snagging more than just a few pages, the Englewood Public Library is currently wrestling with server outages that are impacting numerous library services. Library-goers are advised to anticipate hiccups when trying to check out items both physically and through digital platforms like Libby, Hoopla, and Kanopy, as well as when attempting to return items, access their accounts online, use public computers, or tap into databases and online resources that require their library card number.
The trouble doesn’t stop there, if you were planning to become a card-carrying member of the library, you might need to cool your heels. The system glitches are also affecting the registration process for new library cards, but the silver lining, the library team is on the ball and working to untangle the digital knots as swiftly as possible.
While the library hasn’t nailed down a specific ETA on a fix, patience is the word of the day for patrons who rely on these services daily. The library staff is pushing to get everything back online and running smoothly, acknowledging the inconvenience this causes to the community that relies on library resources for everything from research to relaxation.
Library patrons should keep an eye on Englewood Public Library's official communications for updates, remembering that the digital realm, though occasionally treacherous with its unexpected outages, is a vibrant tapestry of information and connection that, when threadbare, can fray the seams of our daily lives, and expect the team behind the scenes is hustling to restore full access to the information highway that winds through the virtual stacks, according to the City of Englewood.
