Chicago

Bears Fans On Edge As Soldier Field Playoff Ticket Scramble Hits Thursday

AI Assisted Icon
Published on December 09, 2025
Bears Fans On Edge As Soldier Field Playoff Ticket Scramble Hits ThursdaySource: Jim Larrison, CC BY 2.0, via Wikimedia Commons

Chicago football fans are officially on the clock. The Chicago Bears will put single-game tickets for potential home playoff games on sale this Thursday, with a tight presale window for season-ticket holders right before the general public gets its shot. The team says anyone who buys through Ticketmaster will get their money back if Chicago never actually hosts a postseason game.

According to FOX 32 Chicago, tickets for a possible NFC Wild Card or Divisional Round matchup open to the general public at 11 a.m. CST on Thursday. Season-ticket holders and fans on the club’s priority list get first crack with a presale from 10:00 to 10:45 a.m. All seats will be sold through Ticketmaster with mobile delivery only. The report adds that the NFL postseason schedule has Super Wild Card Weekend set for Jan. 10–12, the Divisional Round on Jan. 17–18, and the Conference Championship Games on Jan. 25.

How To Enter: Mobile Tickets Only

Per the team’s ticket guidelines, fans must use mobile tickets to enter Soldier Field, and PDF printouts or screenshots will not be accepted at the gates. The Chicago Bears advise fans to link the same Ticketmaster account to their Bears app profile, add tickets to a phone wallet ahead of time, and make sure their device meets current operating system requirements so they are not stuck outside in the cold dealing with tech issues.

Refunds, Suites, And Priority Access

The team told reporters that a full refund policy is in place for Ticketmaster purchases if Chicago does not host a Wild Card or Divisional Round game, with refunds processed after the scheduled game date. FOX 32 Chicago also notes that a limited number of PNC Executive Suites are available for postseason dates and that fans can join the suite priority list by contacting the club’s premium sales department.

Where The Bears Stand

Chicago’s postseason outlook is still murky after a late interception helped the Packers pull out a 28-21 win and dropped the Bears to 9-4, sliding them in the NFC seeding race. The game recap from Reuters notes that Caleb Williams went 19-of-35 for 186 yards with two touchdown passes, and that his final interception came with 22 seconds left.

What To Do On Sale Day

Fans planning to jump into the playoff ticket rush should have a Ticketmaster account already linked to their Bears app profile and a fully charged phone ready for mobile delivery, since demand is expected to be heavy and all transfers must be handled digitally. The Chicago Bears further recommend updating device software, loading tickets into Apple Wallet or Google Wallet before arriving at Soldier Field and having backup payment methods ready. The team lists Visa as the preferred payment option.