
The Reno Fire Department has launched the Community Connect program, a free initiative aimed at improving emergency response and community safety. According to the City of Reno, the program allows residents and business owners to provide critical information—such as contacts for people with mobility challenges, medical details, and pet locations—that could assist first responders during emergencies.
Reno Fire Chief David Cochran emphasized the importance of community participation, noting that the information provided through the program can help first responders act more effectively during emergencies. Residents and business owners can sign up on the Community Connect website to submit details about their property, safety features, and other critical information that could assist emergency personnel.
The online portal provides a secure platform that keeps all submitted information confidential and uses encryption similar to banking systems. Residents can enter details such as residence type, emergency contacts, and family meeting spots, while business owners can provide emergency plans, employee information, and property specifics, including utility access and hazardous materials on site.
In addition to Community Connect, Washoe County residents can register for Smart 911, a service that provides emergency alerts during events such as fires and floods. Like Community Connect, Smart 911 collects key information to help responders and ensures residents receive timely notifications that could protect their safety and property.









