Edi Cardoza’s path from applicant to construction inspector at Charlotte Water highlights the city’s apprenticeship program. With 81 active apprentices across departments, the program fills critical positions and supports socioeconomic mobility. Sherri Jones, Workforce Development Program Manager, launched the initiative at Charlotte Water and now oversees it citywide.
Charlotte’s apprenticeship program is now serving as a model for other cities seeking to boost workforce development. Cardoza, who started as an apprentice utility technician, advanced to his current role, demonstrating the program’s potential for personal growth. He told CharlotteNC.gov, “Many people, they see the glory, but they don’t know my trials.”
Michael Ramsey, Executive Director of Workforce Development for San Antonio, visited Charlotte to learn about the city’s apprenticeship program. In turn, Sherri Jones and her team shared their expertise with San Antonio. The collaboration demonstrates the program’s potential to be scaled and adapted in other cities.
Charlotte’s Workforce Development team is exploring how technology and artificial intelligence can be integrated into city apprenticeships. Jones explained that, inspired by a recent San Antonio visit, her team is also developing trades programs for the Historic District Commission. These efforts aim to sustain and grow the city’s workforce.
According to CharlotteNC.gov, Cardoza’s story demonstrates the program’s impact beyond job placement. He remains grateful for the opportunity that began with a phone call and his brother’s advice, telling an interviewer, “I thank him every time I see him.” The program has led to both personal and professional success.
