Nearly 2,000 customers across Waikiki and the Diamond Head area suddenly found themselves in the dark Monday morning, as a widespread outage hit hotels, shops and homes stretching through Kapahulu and Kapiolani Park. The power cut started late in the morning and pulled repair crews into the neighborhood while utility teams worked to track down the problem. Residents and business owners reported disrupted routines and stalled business as technicians moved in to restore service.
According to Hawaii News Now, Hawaiian Electric said the outage began around 10:20 a.m. and affected roughly 1,820 homes and businesses in Kapahulu, Kapiolani Park and Diamond Head. Crews were dispatched to make repairs with an estimated restoration time set for about 3:30 p.m.
What Hawaiian Electric says
On its online outage map, Hawaiian Electric reported in an 11:10 a.m. update that approximately 1,820 customers in the area were still without power and listed a projected restoration time of 3:30 p.m. The company noted that this was not a Public Safety Power Shutoff and said crews were focused on completing repairs safely.
Local impacts and recent repairs
Daytime outages are no small hiccup in Waikiki’s busy tourism and retail corridor, where even a few hours without electricity can bring business to a crawl. In a previous incident, Hawaii News Now reported that emergency repairs in late October required crews to shut off power to about 1,000 customers while they worked on an underground vault. That job temporarily knocked out traffic signals and forced some businesses to close until electricity was restored.
How to report an outage
If your lights go out, Hawaiian Electric asks customers to report outages online or by calling the Oʻahu trouble line. The utility publishes live outage maps and restoration updates for affected neighborhoods. It also advises customers to keep refrigerator and freezer doors closed to preserve food, operate generators only outdoors and call 911 in any life‑threatening emergency.
