Parents using the Babysense Max View baby monitor are being told to unplug the handheld parent display and stop charging it after federal regulators flagged a fire hazard. The screen used by caregivers can overheat and in some cases spark while plugged in, according to officials and the manufacturer. The recall applies only to the parent/display unit - the cameras that sit in a child's room are not affected - and so far there have been no reported injuries.
Federal recall details
The U.S. Consumer Product Safety Commission (CPSC) announced the recall on Feb. 26, 2026. About 81,800 Babysense Max View display units are being pulled from the market because the parent unit can overheat or spark while charging. The CPSC lists recall number 26-307 and reports that Hisense, the manufacturer, has received 11 incident reports so far, with no injuries. The affected monitors were sold online at Amazon, Walmart and Babylist between January 2023 and December 2025 for roughly $90 to $180, according to the agency.
Which units are affected
The recall is limited to the Babysense Max View parent/display unit (model VBM55). The model number VBM55RX is printed on the product identification label on the back of the parent unit. The display is marked with “5.5" HD 1080P” on the upper left corner of the screen and has the Babysense logo on the lower bezel, which should make it fairly simple to identify whether your device is part of the recall.
For owners who want help double-checking, Consumer Reports offers a brief checklist and serial-number guidance to confirm whether a unit is covered.
How to get a replacement
Officials are urging consumers to stop using the recalled display immediately and contact Hisense for a free replacement parent unit that regulators and the company say eliminates the fire risk. The CPSC and the manufacturer list a toll-free recall hotline at (833) 689-2652, available from 9 a.m. to 5 p.m. ET Monday through Friday, as well as an email address ([email protected]) and a dedicated recall page on the Babysense website with step-by-step instructions for requesting a replacement.
For the full recall notice and all contact details, see the U.S. Consumer Product Safety Commission announcement or the manufacturer's recall information at Babysense.
Disposal and safety tips
Because the recalled parent unit contains a lithium-ion battery, it should not be tossed in the trash, dropped in curbside recycling or left in standard used-battery collection boxes. Instead, officials recommend contacting your local household hazardous waste (HHW) collection center for instructions on safe disposal.
Safety experts also point out that it is best to stick with the manufacturer's charger and to look for recognized safety certifications on any replacement devices. Families who would rather not accept a replacement display should be able to request a refund or work out another solution, according to Consumer Reports, which also offers broader safety advice and testing notes on baby monitors.
Where this was first reported
Regional news outlets picked up the recall quickly after the federal notice went live. Local Memphis, for example, published a rundown that mirrors the CPSC guidance and the manufacturer's contact information. If you own a Babysense Max View, it is worth checking the product label and reviewing the CPSC or manufacturer recall pages before you plug that parent display back in.
