Missing Your Green Voter Card? Honolulu Wants a Call

Honolulu election officials have a simple ask for voters: if your green voter registration notice never showed up in the mail, call the Honolulu Elections Division at (808) 768-3800.

The city shared the reminder this week, urging residents to hang onto the green voter notification card if it does arrive and to contact the local elections office if it does not. The nudge comes as state election officials gear up to send registration notices and ballots ahead of the 2026 primary and general elections.

The Honolulu Elections Division pushed out the message on X, telling residents, "Haven't received your voter registration card? Give us a call at (808)768-3800," according to City of Honolulu. The post repeats the office’s phone number and reminds voters that keeping the card handy helps confirm both their registration status and mailing address.

State Preparing Registration Notices and Mail Ballots

The Hawaii Office of Elections says the mailed notice confirms that a resident is properly registered and “prepares election officials to send your mail ballot for the Primary and General Elections later this year,” a news release states. “We want every Hawaii voter to have their voice heard, and that starts with having your ballot delivered to the right place,” Chief Election Officer Scott Nago said in the release, according to Hawaii Office of Elections.

How Vote-by-Mail Works and Timelines

Hawaii conducts its elections by mail, so all registered voters automatically receive a mail ballot packet at least 18 days before each election. That packet includes a ballot, a secrecy sleeve and a prepaid return envelope, according to the state’s elections site. Instead of traditional neighborhood precinct polling places on a single Election Day, counties operate voter service centers that open about 10 days before the election for in-person voting and same-day registration, and they set up places of deposit where voters can return ballots ahead of the deadline, according to the Hawaii Office of Elections.

What To Do If Your Card or Ballot Does Not Arrive

If a registration notice or ballot never lands in your mailbox, you can check or update your registration online or ask for a replacement from your county elections office. The state’s online registration portal is available at the Hawaii online voter registration site, and local reporting has noted that voters can also call the Honolulu Elections Division at (808) 768-3800 to request help or a replacement ballot. Voter service centers stay open during the early voting period for in-person fixes or same-day registration, as reported by Honolulu Civil Beat.