Late Wednesday, a small but busy slice of Carrollton’s commercial and industrial zone got an unwelcome surprise: a boil-water notice after a pressure drop in the city’s system around the Golden Bear booster station. The advisory targets restaurants, warehouses, and other businesses, not homes, and will stay in place while routine bacteriological tests confirm the water is safe again. City crews report that system pressure has already been restored, but the all-clear is still pending.
Where the advisory applies
The affected pressure zone is bounded by West Trinity Mills Road, Tarpley Road south to Commander Drive, and east to Midway Road and Westgrove Drive/Sojourn Drive. It is a tight corridor with a handful of restaurants and industrial businesses packed in. The city stresses that residential customers are not in this zone, but it is telling employees and customers in the area to treat tap water for drinking and food use as potentially unsafe.
According to the City of Carrollton, the issue started with a malfunction at the Golden Bear booster station.
What officials are doing
To get pressure back where it needed to be, city crews bypassed the malfunctioning booster pump at the Golden Bear Booster Station at 2408 Tarpley Rd and began flushing the affected mains, according to the city’s advisory. Pressure has since returned to acceptable levels, but that is only step one.
Before the boil notice can be lifted, officials must collect bacteriological samples from the system and have them analyzed. The City of Carrollton says it will issue an update once lab results confirm the water is safe for drinking and food preparation.
Why testing and notification matter
When water system pressure drops, there is a possibility that contaminants can get pulled into the distribution network, so utilities are required to follow specific testing and notification rules before lifting a boil notice. The Texas Commission on Environmental Quality outlines the process public water systems must follow for issuing and rescinding boil-water notices, including submitting immediate notification forms and special-sample results to TCEQ.
Under that guidance, the advisory stays in effect until tests show no bacteriological contamination and the utility completes the required paperwork with the agency. Until then, customers in the affected zone are expected to stick with the city’s instructions.
Practical guidance for businesses and visitors
For drinking, cooking, and making ice, the city advises boiling tap water first: bring it to a vigorous rolling boil and keep it boiling for two minutes, then let it cool before use. Bottled water is an acceptable alternative.
Food-service businesses in the zone are urged to follow standard public health precautions and post notices for workers and customers as needed. Anyone with questions can contact Public Works using the phone number provided in the city’s advisory.
