A cluster of Central Texas homeowners say they put thousands of dollars down with an Austin-area contractor for everything from chimney repairs to irrigation and screen-enclosure work, only to be left waiting on crews that never finished the jobs. Several customers say refunds have been slow or never showed up at all, and one Cedar Park homeowner who won a $10,000 small-claims judgment says she still has not collected. The contractor at the center of the complaints, K.T.A. Build and Design, is owned by Kaden Tyler Williams, who has disputed some of the allegations.
As reported by KVUE, Cedar Park homeowner Lynn Brzostek says she hired Williams in March 2025 and paid roughly $8,000 to restore her chimney. She says the work was left incomplete, leaving the structure exposed to the elements. According to the same reporting, other customers say they also paid deposits: Joe Charles paid $1,500 for a screen enclosure, Eloina Gonzalez says she paid a $500 irrigation deposit, and Glen Teague says he is owed about $850. Brzostek says at least 10 people contacted her with similar complaints.
In a phone interview, Williams pushed back on some of the claims and told KVUE, "projects take time," saying scheduling and supply issues had delayed some work. Reporters who went to the business listing’s Round Rock address said no one answered the door when they knocked.
Business Records And How Customers Found Him
Public filings show K.T.A. Build and Design was formed in April 2025, and multiple customers told reporters they found the company through neighborhood apps and social media instead of an established storefront. That combination, a business formed less than a year ago and customer connections made through Facebook or Nextdoor, helps explain why some homeowners say they had limited paperwork and few references before paying deposits. State corporate information can be searched through the Texas Secretary of State.
Legal Risk And What Experts Told Reporters
Legal experts quoted in reporting say the question of criminal liability turns on intent and evidence, and that in some circumstances taking customer funds and not using them on the agreed project could support felony charges under Texas law. Brzostek and Charles filed police reports in Williamson and Hays counties after they say efforts to recover their payments went nowhere, and Brzostek says she has not yet been able to collect on the small-claims judgment.
The Better Business Bureau urges caution when hiring home contractors. The group advises checking a company’s BBB profile and references, avoiding paying the full contract price up front, and getting all terms in writing before handing over money. The BBB’s consumer tips are designed to help homeowners spot common red flags when they are vetting contractors.
What Homeowners Are Doing Next
People who say they were harmed are comparing notes on neighborhood apps, filing police reports, and turning to civil remedies such as small claims court and judgment enforcement. Anyone who believes they paid K.T.A. Build and Design and did not receive the contracted work told reporters they should document payments and communications and consider alerting local law enforcement and consumer-protection agencies.
